Lew found him sympathetic . . . the oblique planes of his face revealing an origin somewhere in the Slavic vastnesses of Europe as yet but lightly traveled by the recreational visitor. . . .
* * * * * * * * * *
"Lew found him sympathetic."
An ambiguous statement. Was Lew sympathetic toward Max or did he note that Max expressed sympathy toward others? My guess is that Lew felt drawn to Max, probably due to Max being, in a way, banished from his life in Europe, just as Lew had been banished from his past. Both were jettisoned from the previous arc of their life to crash land here in Chicago and had found themselves working security detail on the Archduke Ferdinand.
"Slavic vastnesses of Europe as yet but lightly traveled by the recreational visitor"
Max was born in either a rural or dangerous place, perhaps a bit of both. Anyway, somewhere off the beaten path, some place tourists either wouldn't know about or wouldn't dare wander for safety concerns. As for the "Slavic vastnesses of Europe," I suppose that just means he was born in one of the various Slavic populations spread across Europe. You'd expect the Austro-Hungarian Empire, being that's where he's now employed, but who knows, right?
Perhaps this mystery of Max's origin, at least to Lew's estimation, also causes Lew sympathy toward Max, being that Lew also comes from a mysterious past, albeit less geographic and more amnesiac.